Age 12 I got a Commodore 64 and my love affair with technology began. I got my first computer job at 18 and was soon building and installing office systems for financial brokers.

After a while I grew disenchanted with the profit-driven sector I'd fallen into, and found myself at a local youth-club asking how I could get work there.

I used my tech skills to develop music and video courses which engaged people facing challenges with mental health, physical ability or life circumstances. The courses were fun and quietly taught maths, literacy, life and employment skills.

While teaching I also built the studios, wrote bids, lesson plans and project reports, and learned a huge amount about what makes a business succeed.

My whole approach has been shaped by these experiences. However complex the technology, the training I delivered had to be clear for the learner and easy to demonstrate for the stakeholders.

I've carried this into my website work, where everything is about meeting client needs and the needs of their clients and customers.

After 15 years I needed a change and went to university as a mature student, earning a First class BA in English and Philosophy, and an MA with honours in Creative Writing.

I took these courses for myself rather than my career - but they created the path for my next step. Philosophy mainly consisted of critical thinking skills, which have proved extremely useful in finding new approaches to old business problems. The writing, of course, allows me to create content in a whole range of styles and voices.

Now I feel I've found my perfect place. I work with several educational and charitable projects and deliver websites for CICs and organisations that make a difference. Meanwhile my commercial work enables me to offer charitable rates to the third sector.