Privacy Policy


We are committed to keeping your information secure and private. This policy tells you what information we collect on our website and why, how we keep it safe, how we use that information, who we share that information with and what your rights are.

The information we collect

Browsing

If you simply wish to browse our website, no personal data is directly collected by us. A single cookie is used to check if you have accepted our cookie and privacy policies. With all cookies on this site personal information is not contained in the cookies, however, it may be possible to use the information in combination with other data to build a personal profile. This is why we secure our site to prevent malicious access.

Contact Forms

If you contact us through our form, we may contact you in return. Some bureaucratic idiots have decided we now need to state this rather than accept your common sense. When you submit information to us through the contact form it is sent directly to us and not stored on our website. This email is only accessed by Digital Smithy. After responding to the email and resolving the enquiry, the email will be deleted. You are not added to any list or marketing campaign and your data is not retained.

Who can see this information

Website

No personal details are kept on the website.

Contact Form – Emails

Only Digital Smithy has access to your information.

Currently this means:

Mike Smith – Owner of Digital Smithy.

How we keep your information secure

Our website uses encryption so that cookies and information entered on forms is secure. This is through an SSL certificate. You can see that our site is secure through your web browser, which will have a padlock or a green ‘SECURE’ message, and will show HTTPS at the beginning of our website address. Admin account holders for our website must use strong passwords so that their accounts are secure.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Mike Smith at info@digitalsmithy.co.uk or contact us directly.

Your Rights

To be informed

This policy gives a clear guide to what data we collect and why.

The right of access

You may request a copy of the information we hold about you at any time (see below)

Rectification

You may ask us to correct information held about you if it is incorrect or incomplete (see below).

The right to be forgotten

We will remove all data held about you on request (see below).

The right to restrict processing

We do not currently process your data – that is – we do not use it for marketing, sell or otherwise share it with third parties or act upon your data except to use it to communicate through our newsletter. You may opt-out of our newsletter at any time (see below).

The right to retain and reuse your data

We do not collect sensitive personal data nor claim any rights of ownership over your data that we do hold.

The right to object

We do not use your personal data for the purpose of direct marketing, scientific and historical research, for the performance of a task in the public interest or any similar purpose. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose (see below).

Your rights regarding automated processes

We do not use automatic processing of data. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose (see below).

For any of the above you may contact us through our standard contact form, by email, by phone or in writing using the following details.

Our contact form: CONTACT

Our email: info@digitalsmithy.co.uk

Our phone: 07455 744454

Our address: Top Floor, 11 Queens Terrace, Exeter, EX4 4HR

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