07455 744 454 info@digitalsmithy.co.uk

Our Privacy Policy

We are committed to keeping your information secure and private. This policy tells you what information we collect on our website and why, how we keep it safe, how we use that information, who we share that information with and what your rights are.

The information we collect

Browsing

If you simply wish to browse our website, no personal data is directly collected by us. A single cookie is used to check if you have accepted our cookie and privacy policies.

With all cookies on this site personal information is not contained in the cookies, however, it may be possible to use the information in combination with other data to build a personal profile. This is why we secure our site to prevent malicious access.

Social Sharing

If you use the social sharing buttons on our site, some information will be collected by the social platform and their cookies will remain on our website. We use encryption on our website to help prevent access to these cookies.

In order to share, you will need to have an account with the social platform you use, and therefore will have already agreed to their terms for privacy and the use of cookies. Privacy and cookie information for the sites we connect to is here:


Platform Privacy Policy Cookie Policy
Twitter https://twitter.com/privacy https://help.twitter.com/en/rules-and-policies/twitter-cookies
Facebook https://en-gb.facebook.com/policy.php https://en-gb.facebook.com/policies/cookies/
WhatsApp https://www.whatsapp.com/legal/
Pinterest https://policy.pinterest.com/en-gb/privacy-policy https://policy.pinterest.com/en-gb/cookies
LinkedIn https://www.linkedin.com/legal/privacy-policy https://www.linkedin.com/legal/cookie-policy

Contact Forms

When you submit information through the contact form it is sent directly to us. This email is only accessed by us. No data is stored on this website or in any intermediary database or software platform.
After responding to the email and resolving the enquiry, the email will be deleted unless we agree to commence working together. While working together your information may be stored according to ‘Legitimate Interests’. Upon completion of a working relationship you may request removal of your information. Otherwise it may be stored in case you lose original copies of work or require repeat work in future.

You are not added to any list or marketing campaign and your data is not retained unless a working relationship commences.

We use Mailchimp for the sole purpose of sending important emails that are relevant to you, such as price increases, if we become aware of a security vulnerability in software you use, or to notify of changes which may affect your website hosting. We store your name and email, nothing else.

No marketing, ‘special offers’ or other tedious rubbish is sent, EVER. (Seriously, Mike, who effectively is Digital Smithy, really, really hates spam, marketing and crap-mail… he won’t send it.) 

 

Who can see this information

Website

Mike Smith – Owner of Digital Smithy (see Contact Details below).

Contact Form – Emails

As above.

How we keep your information secure

Our website uses encryption so that cookies and information entered on forms is secure. This is through an SSL certificate. You can see that our site is secure through your web browser, which will have a padlock or a green ‘SECURE’ message, and will show HTTPS at the beginning of our website address.

  • Admin account holders for our website must use strong passwords so that their accounts are secure.
  • Our website includes security software to protect it from malicious use.
  • Our Mailchimp account uses a strong password to keep it secure.
  • Your data is never stored by or shared with anyone except where detailed in ‘Who Can See This Information’ above.
  • You are entitled to view, amend, or have deleted the personal information that we hold. To do so contact us using the details below.

Sharing your information

We do not share your information with or sell it to third parties. We just don’t.

We will not disclose your information to any third party unless we are required to do so by law. In such cases we will ensure due diligence in releasing only required information, and this only to recognised official parties entitled to require this information under law.

Your Rights

To act upon these rights contact us using the detail below.

To be informed

This policy gives a clear guide to what data we collect and why.

The right of access

You may request a copy of the information we hold about you at any time.

Rectification

You may ask us to correct information held about you if it is incorrect or incomplete.

The right to be forgotten

We will remove all data held about you on request.

The right to restrict processing

We do not currently process your data – that is – we do not use it for marketing, sell or otherwise share it with third parties or act upon your data except to use it to communicate through our newsletter. You may opt-out of our newsletter at any time.

Your right to retain and reuse your data

We do not collect sensitive personal data nor claim any rights of ownership over your data that we do hold.

The right to object

We do not use your personal data for the purpose of direct marketing, scientific and historical research, for the performance of a task in the public interest or any similar purpose. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose.

Your rights regarding automated processes

We do not use automatic processing of data. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose. 

give Contact Details

For any of the above you may contact us through our standard contact form, by email, by phone or in writing using the following details.

Our contact form: CONTACT
Our email:
Our phone: 07455 744454

We will deal with any requests within 28 days except where reasonable impediment prevents us from doing so.

Mike Smith is the website developer, trading as Digital Smithy.

As host of our website, Kualo acts as a “data sub-processor”. This is a term used by the GDPR (General Data Protection Regulations). This means that Kualo provides hosting, the space where this website and email are stored, and therefore has access to them. Upon contracting Kualo to host this website, both parties agreed to abide by the GDPR and treat all our data and that of website users and email contacts in strict confidence. If you enjoy hours of legal pointlessness forced on you by idiot politicians with no clue and an insatiable greed for creating needless policies to justify their sickening salaries, bringing us a lot of work and benefitting nobody, you may read the Kualo privacy policy here.

Get In Touch

I'm happy to talk over what you need. If I don't have the solution I'll advise you on who might, or what you can do next.

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07455 744454

I manage social media for several clients and lack the will to also run my own. There are reviews but I rarely ever post anything.